Frequently Asked Questions

Everything you need to know about your 14/10 fashion experience.

How do I know which size to order for my dog?

Every product page includes a detailed size guide. We recommend measuring your dog's neck, chest, and length to ensure a perfect 14/10 fit. If they are between sizes, we suggest sizing up for maximum comfort.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but usually range from 10-21 business days.

What is your return and exchange policy?

We accept returns and exchanges on unworn items with tags still attached within 30 days of delivery. Please ensure the item is free of dog hair before returning to receive a full refund.

Where is your apparel manufactured?

Our high-quality fashion pieces are designed in the USA and ethically sourced from trusted partners who prioritize sustainable materials and fair labor practices.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.